Privacy

Privacy Policy

Concrete Works LLC values clear and practical privacy practices for leads and communication.

Our goal is straightforward: only collect what helps us communicate and deliver projects safely and effectively.

By submitting a request on our site, you are allowing us to process your contact details for estimates and project follow-up.

Information We Collect

  • Name, phone number, email, project service, and message details from our contact form.
  • IP address, user agent, and submitted page metadata for lead validation and support.
  • Communication details you provide directly during calls or text follow-up.

How We Use Your Information

  • To process and prioritize incoming leads.
  • To respond with estimate follow-up and scheduling communication.
  • To send internal email and SMS notifications to our team.
  • To improve lead workflow and client response quality.

Communications

  • If SMS is used, messaging may include lead details necessary for internal team follow-up.
  • You can opt out of non-essential follow-up messaging at any time by replying STOP or contacting us.
  • We do not sell lead data to advertising networks or unrelated third parties.

Third-Party Services

  • Supabase: lead storage and admin dashboard authentication.
  • Vercel: hosting and serverless API execution.
  • Twilio: SMS delivery.
  • Resend: outbound email notifications.

Data Retention and Your Requests

  • Lead records are retained only for legitimate business follow-up and operations.
  • You may request correction, access, or deletion by contacting us directly.
  • This policy is updated as our systems evolve to stay accurate.