Privacy
Privacy Policy
Concrete Works LLC values clear and practical privacy practices for leads and communication.
Our goal is straightforward: only collect what helps us communicate and deliver projects safely and effectively.
By submitting a request on our site, you are allowing us to process your contact details for estimates and project follow-up.
Information We Collect
- Name, phone number, email, project service, and message details from our contact form.
- IP address, user agent, and submitted page metadata for lead validation and support.
- Communication details you provide directly during calls or text follow-up.
How We Use Your Information
- To process and prioritize incoming leads.
- To respond with estimate follow-up and scheduling communication.
- To send internal email and SMS notifications to our team.
- To improve lead workflow and client response quality.
Communications
- If SMS is used, messaging may include lead details necessary for internal team follow-up.
- You can opt out of non-essential follow-up messaging at any time by replying STOP or contacting us.
- We do not sell lead data to advertising networks or unrelated third parties.
Third-Party Services
- Supabase: lead storage and admin dashboard authentication.
- Vercel: hosting and serverless API execution.
- Twilio: SMS delivery.
- Resend: outbound email notifications.
Data Retention and Your Requests
- Lead records are retained only for legitimate business follow-up and operations.
- You may request correction, access, or deletion by contacting us directly.
- This policy is updated as our systems evolve to stay accurate.
Company pages and customer resources
- About Steve and the company
Owner background, process, and what matters before the concrete is poured.
- Customer reviews
Feedback from recent Waco-area clients and project types.
- Concrete blog
Local concrete planning tips and project updates.
- Project gallery
Recent jobs with photos, scope notes, and timeline context.
- Privacy policy
How lead information is used and protected.
- Terms and conditions
Project, communication, and service terms.
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